Edie O’hara Designs products are sold subject to current EU Distance Selling Regulations. We seek your return custom and as such will always supply our best products, backed up with an excellent service.
All payments are made through the Edie O’hara Designs Paypal account which is accessible to customers everywhere.
2. Post and packaging
Post and packaging within the UK for single and multiple purchases is automatically calculated in accordance with Royal Mail parcel service costs. For extra large multiple purchases we reserve the right to levy additional charges and will advise you accordingly by email prior to dispatch should the need arise.
Outside the UK, Royal Mail International Airmail postage is calculated in accordance with the weight of the package and the destination. Please contact us by email before you place your order to confirm p&p charges for overseas deliveries if the shopping cart fails to calculate and update automatically.
Goods for UK customers are dispatched Royal Mail Parcels within one business day of receipt of your order. Confirmation of dispatch will be sent to your nominated email address. If for any reason we cannot honour this commitment, you will be contacted immediately and offered a full refund should you require it.
For customers outside the UK, goods are dispatched airmail within one business day of receipt of your order in accordance with Paragraph (2) above. Confirmation of dispatch will be sent to your nominated email address. If for any reason we cannot honour this commitment, you will be contacted immediately and offered a full refund should you require it.
Prior to dispatch and on receipt of your email cancellation notification, we will cancel your order and provide a full refund immediately.
Should any item you purchase from this site fail to meet with your approval, please notify us immediately on receipt, by email and return it as per new, forthwith. You will receive a full refund.
6. Pricing and availability
Our prices are inclusive of all necessary UK taxes.
While we make every effort to ensure the accuracy of the pricing and availability information on the website, we do reserve the right to make changes without notice.
All transactions on the website are processed in GBP. If required, you are responsible for ensuring that exchange rates are applied accurately by your payment services company.
When ordering goods for delivery outside the UK, you are responsible for ensuring compliance with the laws of the importing country and for paying all applicable customs duties, taxes and import charges.
9. Your information
We do not use your information for any purpose other than to process your orders.
10. Your obligation
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be impaired in any way. Neither may you cause it to be changed or modified in any way.
11. Consequential losses
Edie O’hara Designs will not be responsible for any loss arising from the use of this website or in respect to the purchase of any goods herein.
12. Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales.
13. Alteration of service or amendments to these conditions
We reserve the right to make changes to the website, policies, service and these Conditions at any time.